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Firefox fails all connections now

  • 6 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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As of today, Firefox can no longer connect anywhere. I had to use Chrome to post this bug report.

No matter where I try to connect, it fails with the following error:

Secure Connection Failed

An error occurred during a connection to gmail.com. security library: received bad data.

Error code: SEC_ERROR_BAD_DATA

All Replies (6)

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Helpful?

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None of those helped, nor do they mention the error SEC_ERROR_BAD_DATA, which is the error I get no matter where I try to connect. I'm running Linux. There's no antivirus, no firewall, no proxy.

Everything can connect fine EXCEPT for Firefox.

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Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.

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Nope, none of those worked... Also I don't let firefox remember passwords. Also, it fails with this same error on sites I've never visited before in firefox. It also fails in a private browsing window.

Modified by kstenerud

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Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

Helpful?

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Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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