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graphics are Not displayed

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Graphics are Not displayed


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Hi

Please can you type about:support into the address bar and copy the details into a reply to this thread.

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All Replies (10)

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Hi

What is the address of the site that you are trying to view in Firefox for Android?

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The effect is on every WEB-Site, also the support.mozilla.org. I am using Firefox 91.3.0 for Android V7.1.1 on my tablet.

Other Apps, including Chrome, are working well.

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What level of enhanced tracking protection do you have set?

Do you have any add-ons installed?

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tracking protection = standard

No add-ons installed

I think, problem appeared after update to 91.x.

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Are you able to attach a screenshot of what you are seeing?

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Please find attached 3 examples as screenshots.

You see the black areas/fields. Normally there should be displayed graphics, images.

I hope the screenshot files are uploaded.

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Chosen Solution

Hi

Please can you type about:support into the address bar and copy the details into a reply to this thread.

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Troubleshooting Information This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Nightly, check out our support website. Application Basics Name Firefox Version 91.0.2 Build ID 20210823123856 Distribution ID User Agent Mozilla/5.0 (Android 7.1.1; Mobile; rv:91.0) Gecko/91.0 Firefox/91.0 OS Linux 25 #1 SMP PREEMPT Fri Aug 16 16:52:35 CST 2019 Application Binary /data/user/0/org.mozilla.firefox/dummy Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 2 Google Location Service Key Found Google Safebrowsing Key Found Mozilla Location Service Key Found Safe Mode false Crash Reports for the Last 3 Days Report ID Submitted

All Crash Reports

This application has not been configured to display crash reports. Nightly Features Name Version ID Remote Processes Type Count Web Content 2 / 2 Add-ons Name Type Version Enabled ID Mozilla Android Components - Ads extension 91.0.16.0825201548 true ads@mozac.org Mozilla Android Components - Browser Icons extension 91.0.16.0824113516 true icons@mozac.org Mozilla Android Components - Cookies extension 91.0.16.0825201548 true cookies@mozac.org Mozilla Android Components - Firefox Accounts WebChannel extension 91.0.16.0824113259 true fxa@mozac.org Mozilla Android Components - ReaderView extension 91.0.16.0824113631 true readerview@mozac.org Mozilla Android Components - Web Compatibility Interventions extension 24.0.0 true webcompat@mozilla.org Graphics Features Compositing WebRender Asynchronous Pan/Zoom touch input enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info EGL_VENDOR: Intel - Android Graphics Driver EGL_VERSION: 1.4("UFO") EGL_EXTENSIONS: EGL_KHR_image EGL_KHR_image_base EGL_KHR_create_context EGL_ANDROID_image_native_buffer EGL_KHR_image_pixmap EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_ANDROID_swap_rectangle EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable EGL_ANDROID_native_fence_sync EGL_ANDROID_wait_sync EGL_KHR_wait_sync EGL_ANDROID_blob_cache EGL_EXT_create_context_robustness EGL_KHR_config_attribs EGL_KHR_get_all_proc_addresses EGL_KHR_surfaceless_context EGL_KHR_mutable_render_buffer IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer Intel -- Intel(R) HD Graphics for Atom(TM) x5/x7 WebGL 1 Driver Version OpenGL ES 3.1 - Build 4.70.60868-R WebGL 1 Driver Extensions GL_ANDROID_extension_pack_es31a GL_APPLE_texture_max_level GL_EXT_YUV_target GL_EXT_blend_minmax GL_EXT_buffer_storage GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_copy_image GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_draw_instanced GL_EXT_frag_depth GL_EXT_geometry_point_size GL_EXT_geometry_shader GL_EXT_gpu_shader5 GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_arrays GL_EXT_occlusion_query_boolean GL_EXT_primitive_bounding_box GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_separate_shader_objects GL_EXT_shader_integer_mix GL_EXT_shader_io_blocks GL_EXT_shader_texture_lod GL_EXT_shadow_samplers GL_EXT_tessellation_point_size GL_EXT_tessellation_shader GL_EXT_texture_border_clamp GL_EXT_texture_buffer GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map_array GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_geometry_shader GL_INTEL_performance_query GL_INTEL_tessellation GL_KHR_blend_equation_advanced GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_NV_polygon_mode GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_compressed_ETC1_RGB8_texture GL_OES_compressed_paletted_texture GL_OES_copy_image GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_geometry_point_size GL_OES_geometry_shader GL_OES_get_program_binary GL_OES_gpu_shader5 GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_primitive_bounding_box GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_shading GL_OES_sample_variables GL_OES_shader_image_atomic GL_OES_shader_io_blocks GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_tessellation_point_size GL_OES_tessellation_shader GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_buffer GL_OES_texture_cube_map_array GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OES_vertex_half_float WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Intel - Android Graphics Driver EGL_VERSION: 1.4("UFO") EGL_EXTENSIONS: EGL_KHR_image EGL_KHR_image_base EGL_KHR_create_context EGL_ANDROID_image_native_buffer EGL_KHR_image_pixmap EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_ANDROID_swap_rectangle EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable EGL_ANDROID_native_fence_sync EGL_ANDROID_wait_sync EGL_KHR_wait_sync EGL_ANDROID_blob_cache EGL_EXT_create_context_robustness EGL_KHR_config_attribs EGL_KHR_get_all_proc_addresses EGL_KHR_surfaceless_context EGL_KHR_mutable_render_buffer IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer Intel -- Intel(R) HD Graphics for Atom(TM) x5/x7 WebGL 2 Driver Version OpenGL ES 3.1 - Build 4.70.60868-R WebGL 2 Driver Extensions GL_ANDROID_extension_pack_es31a GL_APPLE_texture_max_level GL_EXT_YUV_target GL_EXT_blend_minmax GL_EXT_buffer_storage GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_copy_image GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_draw_instanced GL_EXT_frag_depth GL_EXT_geometry_point_size GL_EXT_geometry_shader GL_EXT_gpu_shader5 GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_arrays GL_EXT_occlusion_query_boolean GL_EXT_primitive_bounding_box GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_separate_shader_objects GL_EXT_shader_integer_mix GL_EXT_shader_io_blocks GL_EXT_shader_texture_lod GL_EXT_shadow_samplers GL_EXT_tessellation_point_size GL_EXT_tessellation_shader GL_EXT_texture_border_clamp GL_EXT_texture_buffer GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map_array GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_geometry_shader GL_INTEL_performance_query GL_INTEL_tessellation GL_KHR_blend_equation_advanced GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_NV_polygon_mode GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_compressed_ETC1_RGB8_texture GL_OES_compressed_paletted_texture GL_OES_copy_image GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_geometry_point_size GL_OES_geometry_shader GL_OES_get_program_binary GL_OES_gpu_shader5 GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_primitive_bounding_box GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_shading GL_OES_sample_variables GL_OES_shader_image_atomic GL_OES_shader_io_blocks GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_tessellation_point_size GL_OES_tessellation_shader GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_buffer GL_OES_texture_cube_map_array GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OES_vertex_half_float WebGL 2 Extensions EXT_color_buffer_float EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling true Uses Tiling (Content) true Target Frame Rate 60 GPU #1 Active Yes Description Model: P1050X, Product: P1050X, Manufacturer: LENOVO, Hardware: f1018, OpenGL: Intel -- Intel(R) HD Graphics for Atom(TM) x5/x7 -- OpenGL ES 3.1 - Build 4.70.60868-R

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Part 2 of my about:support:

Uses Tiling true Uses Tiling (Content) true Target Frame Rate 60 GPU #1 Active Yes Description Model: P1050X, Product: P1050X, Manufacturer: LENOVO, Hardware: f1018, OpenGL: Intel -- Intel(R) HD Graphics for Atom(TM) x5/x7 -- OpenGL ES 3.1 - Build 4.70.60868-R Vendor ID Intel Device ID Intel(R) HD Graphics for Atom(TM) x5/x7 Driver Version OpenGL ES 3.1 - Build 4.70.60868-R RAM 0 Diagnostics AzureCanvasBackend skia AzureContentBackend skia AzureFallbackCanvasBackend skia CMSOutputProfile Empty profile data Display0 1200x1920 DisplayCount 1 TileHeight 512 TileWidth 512 Decision Log HW_COMPOSITING available by default force_enabled by user: Force-enabled by pref OPENGL_COMPOSITING available by default force_enabled by user: Force-enabled by pref WEBRENDER available by default WEBRENDER_QUALIFIED available by default WEBRENDER_COMPOSITOR disabled by default: Disabled by default WEBRENDER_PARTIAL available by default WEBRENDER_SHADER_CACHE available by default WEBRENDER_OPTIMIZED_SHADERS available by default WEBRENDER_ANGLE available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE available by default OMTP disabled by default: Disabled by default broken by runtime: OMTP is not supported with < 2 GB RAM WEBGPU disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Media Audio Backend opensl Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) ... Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Default audio output device Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 44100 128 - 441 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Default audio input device Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 1 default: 44100, support: 44100 - 44100 128 - 441 Environment Variables Name Value Important Modified Preferences Name Value extensions.lastAppVersion 91.0.2 idle.lastDailyNotification 1630130651 media.gmp.storage.version.observed 1 network.trr.blocklist_cleanup_done true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1629817002509 security.remote_settings.crlite_filters.checked 1630004490 security.remote_settings.intermediates.checked 1630004490 storage.vacuum.last.index 0 user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Nightly. Important Locked Preferences Name Value fission.autostart.session false Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.32 4.32 NSS 3.68 3.68 NSSSMIME 3.68 3.68 NSSSSL 3.68 3.68 NSSUTIL 3.68 3.68 Startup Cache Disk Cache Path /data/user/0/org.mozilla.firefox/files/mozilla/1rt8rdcd.default/startupCache/startupCache.4.little Ignore Disk Cache false Found Disk Cache on Init true Wrote to Disk Cache true Internationalization & Localization Application Settings Requested Locales ["de-DE"] Available Locales ["an","ar","ast","az","be","bg","bn","br","bs","ca","cak","cs","cy","da","de","dsb","el","en-CA","en-GB","en-US","eo","es-AR","es-CL","es-ES","es-MX","et","eu","fa","ff","fi","fr","fy-NL","ga-IE","gd","gl","gn","gu-IN","he","hi-IN","hr","hsb","hu","hy-AM","id","is","it","ja","ka","kab","kk","kn","ko","lij","lo","lt","lv","ml","mr","ms","my","nb-NO","ne-NP","nl","nn-NO","oc","pa-IN","pl","pt-BR","pt-PT","rm","ro","ru","sk","sl","son","sq","sr","sv-SE","ta","te","th","tr","trs","uk","ur","uz","vi","wo","xh","zam","zh-CN","zh-TW"] App Locales ["de","en-US"] Regional Preferences ["de-DE"] Default Locale "en-US" Operating System System Locales ["de-DE"] Regional Preferences ["de-DE"] Remote Debugging (Chromium Protocol) Accepting Connections false URL

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The problem was solved when I installed Version 91.4.0 today.

Thank You for your support.

Wolfram