Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Connection lost

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

I cannot save items in my WordPress website anymore. This is a new problem that started this week. As far as I know there have been no software changes on the website. When I try to save anything now I get this error after I get the error in the attached image.

Secure Connection Failed

An error occurred during a connection to omitted for privacy.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
I cannot save items in my WordPress website anymore. This is a new problem that started this week. As far as I know there have been no software changes on the website. When I try to save anything now I get this error after I get the error in the attached image. Secure Connection Failed An error occurred during a connection to omitted for privacy.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Attached screenshots

All Replies (1)

more options

On that page, is there an advanced button/link? What does it say?


Please provide a public link (no password) that we can check out. No Personal Information Please !


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean