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Unable to sign in when using VPN

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  • 1 has this problem
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  • Last reply by MagsMoz

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There are a couple of sites I log into. Over the past two or three weeks I am not able to log into those sites if my VPN is on. I am able to connect through a private window. Can this be fixed? I didn't run into this issue with the sites before. Is this related to any changes in the latest version of Firefox? How can I log in with VPN on?

Thank you.

Chosen solution

Hi there,

thank you for posting on the forum!

Unfortunately, some websites, streaming services and government websites disallow usage of VPN and will block access if they detect you’re using one. There’s no current workaround for this as it’s a decision made on their end of things, not ours. It may be something we can look at working around in the future. If those websites were working before it could be that they decided to make change in regards to the use of any VPN´s and updates their policies.

Maybe try use different server locations and delete cookies and cache, as well as your browser history regularly.

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Chosen Solution

Hi there,

thank you for posting on the forum!

Unfortunately, some websites, streaming services and government websites disallow usage of VPN and will block access if they detect you’re using one. There’s no current workaround for this as it’s a decision made on their end of things, not ours. It may be something we can look at working around in the future. If those websites were working before it could be that they decided to make change in regards to the use of any VPN´s and updates their policies.

Maybe try use different server locations and delete cookies and cache, as well as your browser history regularly.

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