Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks added that I Firefox put there

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Why is the system ADDING bookmarks to my list? Every day I delete them and every day Firefox bookmarks return to my list. Among others they include repeats over and over of items like "get involved", "Help and Tutorials", "About Us (from Firefox)" and others. I didn't put them there. I never went to these pages. Why do they keep showing up and why can't they simple be deleted and stay deleted? They slow down any attempt I make to find an actual bookmark that I place there.

Wading through all this information for support is ridiculous. There is no one place to get an answer. I've tried to report this as a bug and I've tried searching help files. I don't have time to read all this garbage. I just want this to work the way it used to work.

All Replies (1)

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.