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Pre and Post Crash

  • 4 replies
  • 1 has this problem
  • 20 views
  • Last reply by jscher2000

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Hello,

My computer crashed today. On restart, Firefox looks different. I'm sure I had a theme or add on installed prior to the crash. But I don't have any memory of what it was. Is there a history I can look at for that? If so, how do I access it? Thanks.

Chosen solution

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Chosen Solution

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Helpful?

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It's actually not Firefox that crashed. It's my computer that crashed. However, Firefox looks differently after my computer crash.

Helpful?

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https://www.idownloadblog.com/2019/02/01/enable-firefox-dark-theme-mac/

What's shown here doesn't seem to be available any longer.

Helpful?

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The dark theme doesn't work?

The release notes for Firefox 91 mention this Mac-specific change: "Firefox now automatically enables High Contrast Mode when "Increase Contrast" is checked on MacOS." Is it possible you have that setting?

If so, could you check what this does on Mac:

When users of Firefox on Windows want to bypass "High Contrast" behaviors triggered by the system, they change a selector on the Settings page (formerly known as Preferences or Options), or you can modify a value in about:config.

Settings

In the "Font and Colors" section, click the "Colors..." button and change the selector below "Override the colors specified by the page with your selections above" to Never and OK that. See: Disable high contrast mode in Firefox.

about:config

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste browser.display.document_color_use and pause while the list is filtered

(3) Double-click the preference to display an editing field, and change the value to 1 then press Enter/Return or click the blue check mark button to save the change.

Here's what the values indicate:

  • 0 => detect preference from system settings (default) to choose between page's colors and user's colors
  • 1 => always use page's colors
  • 2 => always use user's colors

Any difference?

Modified by jscher2000

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