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Save a displayed pdf file

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When I have a pdf file displayed, there is no way to save it. I found a workaround on this forum (using share/copy and then paste in the files app), but this does not always work. Also in that thread, it was noted that the issue has been resolved, but this is also not (always) the case. Case in point: when traveling to Germany, because of corone, one has to register at einreiseanmeldung.de. This is a questionnaire, which in the end produces a pdf which has to be saved in order be be allowed access to the country. However, both the button giving access to the file and the displayed file itself give no way whatsoever to download it in FireFox for iOS (or rather iPadOS). Moreoever, one cannot just keep this tab open, as a link in the pdf has to be clicked to upload a test/vaccination result, and this link also cannot be opened in a new tab. In the end, due to the issues with FireFox, I had to reregister on this webpage (via a different browser), which may lead Germany to believe two people are entering and to send me double the forms.

Please add thus very basic functionality!

Chosen solution

reinierkramer0 said

Moreover, the last button to be pressed before arriving at the pdf is named something like 'Save pdf', but in FireFox only opens inside the browser without save option.

Based on that statement, could the issue be in Firefox’s Enhanced Protection Settings? You might try switching that off prior to filling out the form. Could be that blocking the selection button. And based upon the nature of the document, try enabling your location services if not already and that you have given Firefox permission to use them.

Apple has also recently had a major security update, starting with iOS 14.7, one of the things affected is cross site/app tracking. To update those permissions go to Settings>Privacy>Tracking, turn the toggle on (if it is off), then restart the device. Once back on, just start opening all apps. Any apps that want to be able to track you is now required to ask for permission, even if previously granted. Either approve or deny, it should only matter that you approve Firefox if requested. All apps that requested permission will then have it’s own separate on/off toggle in Settings>Privacy>Tracking in addition to the master on/off toggle (you can always switch it all back off again after testing if that is your preference). Purpose being, that if there are any apps on your device that might possibly aid in the loading or saving of the document, and the document is geo-blocked, it/they may affect that selection box also,

Also, is it possible to create the PDF on your desktop/laptop then save and email it to yourself?

And I know that this would just be one more workaround, but, in reality, that is how most issues (bugs) are corrected. And I am not trying to say that the issue you are facing is not the fault of an issue within the Firefox for iOS app. And I definitely am not a expert technician, just trying to be helpful because in the past, when I had technical questions, no one was ever willing to help. If none of these suggestions are helpful, and feel strongly enough that it it a correctable issue with the app itself, you might try filing a bug report, which is different than posting in the help forum. That would be done via GitHub where the developers that actually write the code for the programs and apps collaborate.

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All Replies (6)

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An easier way is Share>Save to Files>then select the location you wish to save it (On Your Phone, iCloud Drive or any other cloud drives you may have connected)(tapping on any folders that contain other folders will allow you to select any sub-folders), then tap save in the upper right corner (or select the folder icon beside that to create a new [sub-]folder). It is more a feature of Files as opposed to a Firefox feature (issue).

Helpful?

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Thank you for the suggestion, but my issue is that this option does not exist. In the case I mentioned, and also another I recently encountered, the option Save to Files was not given under the Share menu (nor anywhere else). To be exact, the the Share menu contained as options a few apps (none of which was a way to save, so no Files, Dropbox, &c.) and Copy, Markup, and Print. I have tried to print, but that did not give a save option, and copy, then past in the Files app also did not work (only copied a few characters from the file). Some more information, which may help: in both cases I encountered, the visible URL for the displayed pdf file was blob:.

Helpful?

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Then the issue may be with just the particular PDF. Prior to my previous reply I tested it on my phone (iPhone SE 2nd gen, iOS 14.7.1) with PDFs that I have bookmarked on Firefox, while it worked as stated earlier on two different PDFs, I did encounter one PDF that wouldn’t even give me the option to share in any manner, only ‘select all’, ‘cut’ and ‘copy’. You might try some other PDFs from other sites (something more general), the form may just have had protection settings added prior to being uploaded to keep it from being copied or downloaded. Otherwise, sorry I wasn’t of any more help than I was. ):

Although, Adobe has both a “Reader” app and a “Scan and Fax” app, both have free versions, and can save files. Might try and see if either of those would become one of your “save to” options if added to your device. Best I got(;

Helpful?

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Thank you for the tips, I will try those. However, these are workarounds, and do not resolve the issue. In the particular case I mentioned in the original post, the express purpose of the pdf is to be saved: anyone entering the country must be able to show such a pdf upon request. Moreover, the last button to be pressed before arriving at the pdf is named something like 'Save pdf', but in FireFox only opens inside the browser without save option. I cannot just try and redo this, as the only way to access this kind of pdf is by letting Germany know I am crossing the border, which I am not, but I seem to recall from previous times that neither Safari on iPadOS nor FireFox on MacOS have this problem, so I still think this is an issue with the FireFox app, and should be resolved.

Helpful?

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Chosen Solution

reinierkramer0 said

Moreover, the last button to be pressed before arriving at the pdf is named something like 'Save pdf', but in FireFox only opens inside the browser without save option.

Based on that statement, could the issue be in Firefox’s Enhanced Protection Settings? You might try switching that off prior to filling out the form. Could be that blocking the selection button. And based upon the nature of the document, try enabling your location services if not already and that you have given Firefox permission to use them.

Apple has also recently had a major security update, starting with iOS 14.7, one of the things affected is cross site/app tracking. To update those permissions go to Settings>Privacy>Tracking, turn the toggle on (if it is off), then restart the device. Once back on, just start opening all apps. Any apps that want to be able to track you is now required to ask for permission, even if previously granted. Either approve or deny, it should only matter that you approve Firefox if requested. All apps that requested permission will then have it’s own separate on/off toggle in Settings>Privacy>Tracking in addition to the master on/off toggle (you can always switch it all back off again after testing if that is your preference). Purpose being, that if there are any apps on your device that might possibly aid in the loading or saving of the document, and the document is geo-blocked, it/they may affect that selection box also,

Also, is it possible to create the PDF on your desktop/laptop then save and email it to yourself?

And I know that this would just be one more workaround, but, in reality, that is how most issues (bugs) are corrected. And I am not trying to say that the issue you are facing is not the fault of an issue within the Firefox for iOS app. And I definitely am not a expert technician, just trying to be helpful because in the past, when I had technical questions, no one was ever willing to help. If none of these suggestions are helpful, and feel strongly enough that it it a correctable issue with the app itself, you might try filing a bug report, which is different than posting in the help forum. That would be done via GitHub where the developers that actually write the code for the programs and apps collaborate.

Helpful?

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lpsears63 said

Based on that statement, could the issue be in Firefox’s Enhanced Protection Settings? You might try switching that off prior to filling out the form. Could be that blocking the selection button. And based upon the nature of the document, try enabling your location services if not already and that you have given Firefox permission to use them. Apple has also recently had a major security update, starting with iOS 14.7, one of the things affected is cross site/app tracking. To update those permissions go to Settings>Privacy>Tracking, turn the toggle on (if it is off), then restart the device. Once back on, just start opening all apps. Any apps that want to be able to track you is now required to ask for permission, even if previously granted. Either approve or deny, it should only matter that you approve Firefox if requested. All apps that requested permission will then have it’s own separate on/off toggle in Settings>Privacy>Tracking in addition to the master on/off toggle (you can always switch it all back off again after testing if that is your preference). Purpose being, that if there are any apps on your device that might possibly aid in the loading or saving of the document, and the document is geo-blocked, it/they may affect that selection box also,

Thank you, I did not think of either of those options. I will try these next time I encounter this issue. As I stated before, I cannot quite reproduce the issue, as it would involve falsely informing Germany I am about to enter the country. As I realise this makes solving the issue very hard, I will mark your reply as a solution.

Also, is it possible to create the PDF on your desktop/laptop then save and email it to yourself?

Yes, this is basically what I did in the end.

And I know that this would just be one more workaround, but, in reality, that is how most issues (bugs) are corrected. And I am not trying to say that the issue you are facing is not the fault of an issue within the Firefox for iOS app. And I definitely am not a expert technician, just trying to be helpful because in the past, when I had technical questions, no one was ever willing to help. If none of these suggestions are helpful, and feel strongly enough that it it a correctable issue with the app itself, you might try filing a bug report, which is different than posting in the help forum. That would be done via GitHub where the developers that actually write the code for the programs and apps collaborate.

Thank you, that is good to know. If I do find in future it should be resolved within the app, this is what I will do.

Thanks again for your replies, you have been really helpful.

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