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Signing in to Outlook

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by klavier46

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When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account.

Attached screenshots

Chosen solution

Hi klavier46,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.

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Chosen Solution

Hi klavier46,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.

Helpful?

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Thanks! Worked right away.

Helpful?

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