Thunderbird 78.12.0 (64-bit) keeps crashing on Mac OS Big Sur 11.4 up to date.
Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a safe email account. Need it badly as I manage several email accounts.
Looking forward to response as soon as possible.
Kind regards. - Einar
All Replies (3)
If you can open TB long enough to access Help/Troubleshooting, Crash Reports, post the last few IDs (e.g. bp-.....). If not, look in this folder:
C:\Users\username\AppData\Roaming\Thunderbird\Crash Reports\submitted (Windows)
~/Library/Thunderbird/Crash Reports/submitted (OS X)
Try running OS X in safe mode.
I can. When I opening Troubleshooting Information and select send via email, I need the email address to send to. If I knew the email address I can send full report right away.
Just post the ID here, e.g. bp-d290881b-263c-49b1-9613-b5....., and we can view the report at