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Thunderbird 92.ob1 (win7)

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  • 1 has this problem
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  • Last reply by sfhowes

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With no warning, my prior version of Thunderbird (which I have used for many years) installed version 92.ob1. At the end of the installation everything associated with the software had disappeared - all folders with saved emails, address book, settings to log into the University at Buffalo email system through which all of my emails move. I can't find any of this stuff in program file locations, on my Backblaze backup system, or using the system restore feature of Windows 7, anywhere I have looked guided by a Google quest to find these data. I am royally screwed. I was not warned that this might happened. My Thunderbird had been updated a countless number of times in the past with no problems. I see no way out of this terrible situation. I will not trust this software any longer and am change to another product as I seek to reconstruct some stuff, such as addresses. Other valuable items appear to be gone forever. The UB IT help desk told me they no longer support Thunderbird, again with no warning, thus washing their hands of my problem Thuderbird created. Alan Lockwood ahl@buffalo.edu

Modified by Wayne Mery

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There is no 92.0b1, but the latest beta is 91.0b1 and the latest daily is 92.0a1. If you were on the release channel (78), TB would not have updated you to a beta or daily version, but you might have a security app that 'updates' other apps on your computer.

Remove the unwanted version, then download and install the release version 78.12. Your old data should be available in a folder in the Profiles folder that is located by default here:

C:\Users\username\AppData\Roaming\Thunderbird\Profiles\

AppData is hidden by default.

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