Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when system file dialog is displayed?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Before I switch to Microsoft Edge.

Does anyone have a working solution to Firefox crashing on me every time the system file dialog opens in order for me to save something?

This is an ongoing problem and I don't seem to be the only one with this issue.

So is there a fix or should I just stop wasting my time with Firefox and move to Microsoft Edge like so many have done already?

Thanks

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.