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Retrieving deleted emai from trash folder IMAP acc.

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  • 1 has this problem
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  • Last reply by Dan14

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Hi, I was not aware of the option that was active: that the newly installed IMAP conversion of what was a POP account had a setting that was following the server's settings. When I opened TB, I saw that messages were being deleted from the trash folder. I tried the repair function but I'm guessing that made it worse in the end? Because the file in the location was smaller in size after that.

Is it still possible to retrieve the messages? I copied them from the old POP account into the new IMAP account by: CTRL A and then moving them to the designated folder. Which was in this case the same, trash.

One might think why is that so important if it was the trash folder, well, it is because it was not yet reviewed properly of what emails really could go and what should be kept or the contents partially copied into a text file or so.

Are there steps that can be taken still? Thanks :):)

All Replies (4)

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You might want to look at the mail server and see what their retention policy on trash is. Some will auto delete it after 14 days. Copying it back will create lot of traffic on your internet connection but if it is a server retention policy that is removing the mail then it will be deleted again. IMAP is synchronized to the server copy and server settings over ride those in Thunderbird. That is how IMAP works.

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Thanks for your input Matt :) What I mean is, could it be that there is a file saved somewhere on my system that is from before the POP to IMAP conversion and that still contains these mails so I can retrieve them somehow. If so, which folder and what file could that be, and is there a tutorial for this? I don't know if a backup is present previous of this action and what it's extension would be named like.

Dan

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I will reiterate. It matters not if the mail is saved somewhere or not. It might be. But if you restore it to the trash it will be removed again by your mail provider. Have you checked their policy?

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I think my explanation is not reflecting what I want to, I do not wish to restore it back into the trash folder. My wish is to retrieve these emails and store them somewhere else for going over them as was intended when it was a POP account that didn't cause loosing mails by sync with the provider.

Modified by Dan14

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