On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to enter verification code in firefox

  • 6 replies
  • 4 have this problem
  • 41 views
  • Last reply by Esther

more options

how do i enter verification code in firefox afteri get it in my AOL email

how do i enter verification code in firefox afteri get it in my AOL email

All Replies (6)

more options

The verification code is for who/whatever sent you the code. Open the browser to their website.

more options

I use firefox for my HP account but it would apply to any account. I get the verification code via email but cannot enter it as required because the page asking for it has disappeared. How do I get it back? History does not have that page. Seems like an obvious question but I need explicit help. Thanks for your reponse. I hope you can help further.

more options

Were you using a link to the login page? The website could have changed it. Try starting from the site's main page.


Or do you mean there is something not working on the site? Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

No errors. No link. No Firefox history page shown. What can I try to retrieve the page which asks for the verification code but has disapeared wehn I try to enter it. Thanks for your help. Seems like a stupid question but please help if you can as it has happened before. Esther

more options

Aren't you opening the email page in a new tab as it sounds you lose the page with the form where you enter the verification code?

You would need to acquire a new code if you reopen the page with the form where you enter the code, so it is vital not to close the page or open another page in the same tab.

more options

Not using a link bceause there is nore. I will try to duplcate the firefox link on the taskbar Will this do the trick do you think? Thanks for taking the time to help Esther