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YouTube video stopping and starting - reloading won't connect to firefox running firefox 89 ,permantly crashing

  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

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I load YouTube ,you start watching a video,then it stops then wait ten minutes ,video starts then crashes,I'm running the newest version of firefox 89,i have had new updates today still no change ,infact its worse now refreshed firefox ,still no change firefox is still failing to load - its crap - its not working what is wrong ?,its not my laptop its 2 years old and it working fine i have had my engineer check the laptop,he has put it down to firefox,so where or what is wrong with your opeating system.

All Replies (3)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !


For more help on crash reports, see;


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were do i obtain the information you require


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I posted the instructions(above).


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