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Remote service error

  • 1 reply
  • 3 have this problem
  • 12 views
  • Last reply by Mike

t.j_richard
t.j_richard
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Hello,

When attempting to log into VPN service on IOS device, I receive a remote service error and rerouted back to Get Started screen.

Purchased subscription through my IOS device and the only recent change is installing the VPN on Win10 OS.

Attempted several solutions e.g. uninstalling reinstalling on IOS device. On Win10 machine, cleared web browser cache, uninstalling and reinstalling and the remote service error is still generated.

Any additional help would be greatly appreciated

Hello, When attempting to log into VPN service on IOS device, I receive a remote service error and rerouted back to Get Started screen. Purchased subscription through my IOS device and the only recent change is installing the VPN on Win10 OS. Attempted several solutions e.g. uninstalling reinstalling on IOS device. On Win10 machine, cleared web browser cache, uninstalling and reinstalling and the remote service error is still generated. Any additional help would be greatly appreciated

All Replies (1)

Mike
Mike
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Who could be stopping us from using a vpn? Could it be the Russians? Lol