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Facebook login page is not functional - unable to input user email or password

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  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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When I try to get to Facebook I get what looks like a partial load of the FB login page. (I'll attach an image) I cannot input text into the email or password blanks, they just won't accept anything. As you can see from the image, the FB buttons don't have their usual labels.

The text at the bottom is incomplete also, and not in English. This is a shared PC and we have other users who load websites in Korean rather than English. It may be that they were using the browser when this issue started.

We have no other website issues using this PC, only Facebook. I've tried refreshing Firefox, and tried clearing cache and cookies without change. I put the browser in troubleshoot mode and FB login functionality worked perfectly. However, I don't see anything in troubleshoot mode that gives me insight into why FB works in that mode but not in "standard" mode.

We have other shared PCs in the area, and they all have no issues with FB login.

I would appreciate advice!

Attached screenshots

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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