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can no longer send email from thunderbird since v 78.10.4 was updated.

  • 2 replies
  • 1 has this problem
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  • Last reply by Toad-Hall
  • Solved

Rosaliy Lynne
Rosaliy Lynne

I started getting errors regarding smtpauth.earthlink.net not handling encrypted emails. After doing a lot of checking and trying, yesterday I was able to send messages. Today not. Then I finally found an entry under account settings for the outgoing server. I had security set to encrypted password so, I reset it to NONE and PASSWORD, TRANSMITTED INSECURELY like the server settings for the several earthlink email accounts. Now I have sent 4 emails but none have come through. I checked my other laptop and changed the same setting. I kept getting message that the server sending correct greeting. Although the last message I just sent on that machine appears to have been sent without issue. It also went through.

I started getting errors regarding smtpauth.earthlink.net not handling encrypted emails. After doing a lot of checking and trying, yesterday I was able to send messages. Today not. Then I finally found an entry under account settings for the outgoing server. I had security set to encrypted password so, I reset it to NONE and PASSWORD, TRANSMITTED INSECURELY like the server settings for the several earthlink email accounts. Now I have sent 4 emails but none have come through. I checked my other laptop and changed the same setting. I kept getting message that the server sending correct greeting. Although the last message I just sent on that machine appears to have been sent without issue. It also went through.

Chosen solution

Earthlink website says to use: outgoing server (SMTP): smtpauth.earthlink.net Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password User name: email address

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Rosaliy Lynne
Rosaliy Lynne Question owner

I may have finally got the problem fixed. Since the previous message was posted - all test messages from this machine have gone through along with those from the other laptop.

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Chosen Solution

Earthlink website says to use: outgoing server (SMTP): smtpauth.earthlink.net Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password User name: email address