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Issue paying Mozilla VPN from German payment services

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I would like to get Mozilla VPN and I would like to pay for it. However, when trying to pay for it, both PayPal and Visa are getting rejected. The error message reads:

The currency of this subscription does not apply to the country associated with your payment.

So I guess it expects me to pay in USD while the payment services are trying to pay in EUR? I have already paid in USD with both PayPal and Visa, so I seem to be unable to understand what the problem could be here.

Any Help or trubleshooting idea appreciated.

Thank you and best regards,

ace28

I would like to get Mozilla VPN and I would like to pay for it. However, when trying to pay for it, both PayPal and Visa are getting rejected. The error message reads: The currency of this subscription does not apply to the country associated with your payment. So I guess it expects me to pay in USD while the payment services are trying to pay in EUR? I have already paid in USD with both PayPal and Visa, so I seem to be unable to understand what the problem could be here. Any Help or trubleshooting idea appreciated. Thank you and best regards, ace28
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