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One page on website not loading

  • 3 replies
  • 1 has this problem
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  • Last reply by FredMcD

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Hello, I have one page on my website which is not loading. You keep on seeing the loading dot. I asked other people to check on their Firefox to check and also their is does not load. On other browsers (Safari, Chrome) it works. I downloaded Firefox on my iPad and there it works.

The page: hausamzee.com/inspiratie

I have no idea how to fix this, I guess settings in Wordpress?!?! Hope someone can help me out.

Thx so much! Anne

Hello, I have one page on my website which is not loading. You keep on seeing the loading dot. I asked other people to check on their Firefox to check and also their is does not load. On other browsers (Safari, Chrome) it works. I downloaded Firefox on my iPad and there it works. The page: hausamzee.com/inspiratie I have no idea how to fix this, I guess settings in Wordpress?!?! Hope someone can help me out. Thx so much! Anne

Chosen solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Chosen Solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Hi Fred,

Thank you for your suggestions. I tried it but no luck.

I already emptied cache and removed cookies. The thing is, I asked someone in another city, with another laptop also to check, and he has the same problem with this page. So it is not just me and my computer.

Also the rest of the website does work, it is only this page, which is a portfolio page.

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Make sure to contact support for that website.