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VPN stuck at "Attempting to confirm connection"

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by wmchristie

BSquared
BSquared
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I just installed Mozilla VPN a few minutes ago, and while it seemed to go flawlessly on my iPhone, it cannot connect on my Mac (MacBook Pro 13-inc early 2015, Mac OS 10.15.7). I've tried several different locations, both near and far, and each time the result is the same: it takes about 20 seconds to go from "Masking location and connection" to "Attempting to confirm connection," and then after a couple of minutes it turns itself off. It never appears to connect.

Suggestions?

I just installed Mozilla VPN a few minutes ago, and while it seemed to go flawlessly on my iPhone, it cannot connect on my Mac (MacBook Pro 13-inc early 2015, Mac OS 10.15.7). I've tried several different locations, both near and far, and each time the result is the same: it takes about 20 seconds to go from "Masking location and connection" to "Attempting to confirm connection," and then after a couple of minutes it turns itself off. It never appears to connect. Suggestions?
Attached screenshots

All Replies (2)

BSquared
BSquared Question owner
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Solved. The VPN began to work after I clicked the "Local Network Access" box. I do have other devices on my LAN, including a printer, two iPhones, and two other computers.

wmchristie
wmchristie
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This solution worked for me too - on Windows 10.