On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Widevine CDM crashing notifiation HELP

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

more options

I am joining the millions...WidevineCDM crashes on all my media streaming options (Netlfix, HBO, etc). I am EXTREMELY tech illiterate and the suggestions so far for this issue are way over my head. Does anyone have any basic solutions? Or a willingness to walk me through what to do step by step? Thanks

I am joining the millions...WidevineCDM crashes on all my media streaming options (Netlfix, HBO, etc). I am EXTREMELY tech illiterate and the suggestions so far for this issue are way over my head. Does anyone have any basic solutions? Or a willingness to walk me through what to do step by step? Thanks

All Replies (1)

more options

Unfortunately, Widevine CDM 4.10.2209.1 no longer supports macOS 10.9 and 10.10 (minimum is 10.11). See:

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.