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Cannot download Mozilla VPN on my Samsung 8 android

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  • Last reply by gaguilera

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While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times. I just tried uninstaling the Webroot security software on the phone, but still no luck. Every time I try to download it says "Pending", and the progress circle just goes around in circles.

Chosen solution

Hello!

Thank you for reaching out,

The Mozilla VPN is compatible with Android version 8 and up devices.

If you are using a supported Android device you can install the Mozilla VPN by searching for it in the Google Play store under "Mozilla VPN". Once you've installed it on your device, open the app and sign in to your Firefox Account that you initially used to sign up for the subscription. As soon as it shows you're connected, your traffic will be encrypted and routed through one of our secure servers.

Regards,

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Chosen Solution

Hello!

Thank you for reaching out,

The Mozilla VPN is compatible with Android version 8 and up devices.

If you are using a supported Android device you can install the Mozilla VPN by searching for it in the Google Play store under "Mozilla VPN". Once you've installed it on your device, open the app and sign in to your Firefox Account that you initially used to sign up for the subscription. As soon as it shows you're connected, your traffic will be encrypted and routed through one of our secure servers.

Regards,

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