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Not able to play videos on

  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

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I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should I do? Thanks. Edit: I have also tried on normal privacy settings.

Attached screenshots

Modified by mshrf

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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Yes, still there :( By the way, not sure if it's related, but I have also turned off fingerprinting in about:config and I reset the default user agent, cleared cookies and cache, and restarted but it still won't show.


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Please provide a public link (no password) that we can check out. No Personal Information Please !

See if there are updates for your graphics drivers


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