Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

two step verification

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I do not have two step verification turned on in Quickbooks yet I get verified every time I login using Firefox. This does not happen if I use Microsoft Edge and so I assume it is a browser problem. Any ideas?

All Replies (2)

more options

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Helpful?

more options

Detail like websites remembering you and log you in automatically is stored in a cookie.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.