Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

vpn install on another person's computer

  • 1 reply
  • 1 has this problem
  • 57 views
  • Last reply by gaguilera

Steveo
Steveo
more options

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to verify that I authorized the install which he did. No successful install of vpn on friend's computer.

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to verify that I authorized the install which he did. No successful install of vpn on friend's computer.

Chosen solution

Hello!

Thank you for reaching out,

You can have up to 5 devices on a single subscription. Go to vpn.mozilla.org on the new device and simply sign in to the Firefox account you used with your Mozilla VPN subscription and it will automatically add it to your devices. Then the application should work normally.

Regards,

Read this answer in context 👍 0

All Replies (1)

gaguilera
gaguilera
  • Moderator
more options

Chosen Solution

Hello!

Thank you for reaching out,

You can have up to 5 devices on a single subscription. Go to vpn.mozilla.org on the new device and simply sign in to the Firefox account you used with your Mozilla VPN subscription and it will automatically add it to your devices. Then the application should work normally.

Regards,