Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video Driver Fails & Recovers when update to anything beyond 82.0.3

more options

I have Windows 8.1 64 Bit Intel HD Graphics display adapter Ver

I have tried updating to newer versions of Firefox beyond 82.0.3, Refreshing Firefox, Removing and reinstalling Firefox and after I do these my video driver fails and recovers when a web page loads in Firefox. No other apps I am running cause the failure. Only Firefox. Firefox works OK on 82.0.3. Windows report of failure is Problem Event Name: LiveKernelEvent Code: 141

All Replies (1)

more options


maybe some tweaking might help

firstly, go to intel and see if there id an updated driver for your card

then secondly, open your graphics card settings console and disable settings that give apps control of the driver.

the above are just thoughts for trying.

but you may be better off sticking to the FF version that works for you.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.