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Firefox won't load

  • 5 replies
  • 1 has this problem
  • 25 views
  • Last reply by Naheed

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Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thoughts?

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FredMcD said

Please explain the problem in detail. What happens? What is/are the exact error message(s) ? Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}

Hello, anything with firefox.exe will not load at all. As in, it will not open or do anything. It completely does not open.

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Helpful?

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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

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Chosen Solution

FredMcD said

Please explain the problem in detail. What happens? What is/are the exact error message(s) ? Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}

Hello, anything with firefox.exe will not load at all. As in, it will not open or do anything. It completely does not open.

Helpful?

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Fixed :)

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Hello, Please try by opening in Diagnose Firefox issues using Troubleshoot Mode by following: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

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