Because a financial organisation required separate emails for different accounts I added two accounts to my PC. Over the past weekend I have had problems with spoofing on my main account (incoming mail diverted) but appear to have corrected that. Now I am being requested a password simply for one of the new accounts, (it accepted an incoming mail earlier today). Looking at the stored passwords provides me with a password, updated today, which does not work, nor will my main BT account password (revised after the spoofing). I saw a reference in another reply to "password recovery", how do I access that?