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Can not log into bank account

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Made several attempts to log into Navy Federal and the error message comes back indicating the security verification used by the bank is not recognized by Firefox or AddBlock. This issue has gone on for several months now. I have made several attempts using the user interface tools but can not log into my bank until Firefox adds the security filter and syn to the approved and recognized list. How do I add the security features used by the bank as an exception?

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