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Having trouble connecting with surveys. They cannot get through to me swith surveys.

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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Typed-in "OTHER"; don't know how to solve problem. member for over 12 years. Now, when I open a i-say survey, it doesn't come to me. I-say tells me FIREFOX won't allow their survey into my computer. I've spent almost 20 hours trying to fix problem (I'm not computer literate). Something happened in FIREFOX during their last upgrade and I don't know how to fix it.. Can someone help me with "very simple" instructions? Thank you/

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AmbersDad said

I-say tells me FIREFOX won't allow their survey into my computer.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.


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