Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox ix very slow

more options

This is a 2 day old HP laptop and Firefox is my default browser. Having a lot of trouble with slowness or content not being loaded. I don't know what to do.

Modified by kberman1976

All Replies (3)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.


more options

Did you make sure that Windows and all drivers including the display driver have been updated to the latest version ?

Boot the computer in Windows Safe Mode with network support to see if that has effect.


more options

Thanks for your help. I have decided to return the computer. A 2 day old computer should work correctly.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.