Hello, I'm hoping someone might be able to please help with a quick enquiry? I have had no luck contacting Thunderbird and have been referred to this support forum. I was shocked to find that they don't appear to have a direct customer support address. My service has multiple emails within thunderbird - each of them ending @timemusictherapy.co.uk. Over the last year, we created a new email for our charity strand - charity@timemusictherapy.co.uk. We have noticed over the last couple of months, that Thunderbird has wiped all emails from our inbox for this address. There seems to be no way to retrieve them and no pattern to how or why they were deleted. This has happened twice, with all emails being deleted. There will be lots of important emails coming to this address and it is imperative that we retain them. Does anyone have experience of this problem? And how we could resolve and retrieve the emails? Many thanks for your time and assistance. Kind Regards, Marc