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Email Folders deleted

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

p.a.waller60
p.a.waller60
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As a new Thunderbird user (and old outlook user), I tried to tidy my gmail folders up.

Basically I dragged my important gmail folders to the default Inbox above the italic (Gmail). All worked fine until the next time I opened Thunderbird when I found the the folders that I had moved were gone/ 

I have looked in the imap folder on my C drive and they are not there either. To add to this they are no longer in Gmail. Seems that the are lost forever?

However if I do a search within Thunderbird, the folder name appears on the left hand side with an email count that seems to reflect what's in the folder.

There are some important emails for me and I would like to recover them.

Is this possible and how ?

Appreciate any help

As a new Thunderbird user (and old outlook user), I tried to tidy my gmail folders up. Basically I dragged my important gmail folders to the default Inbox above the italic (Gmail). All worked fine until the next time I opened Thunderbird when I found the the folders that I had moved were gone/ I have looked in the imap folder on my C drive and they are not there either. To add to this they are no longer in Gmail. Seems that the are lost forever? However if I do a search within Thunderbird, the folder name appears on the left hand side with an email count that seems to reflect what's in the folder. There are some important emails for me and I would like to recover them. Is this possible and how ? Appreciate any help

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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See https://support.mozilla.org/en-US/questions/1332208