Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fields in a web page form display field labels in Chinese

more options

Hi. I have my preferred language in Firefox set to Canadian English and do not have any other languages installed. For some reason, some web page forms will display field labels in Chinese as you can see on my screenshot. I have no idea why this is happening. Also, I have Tencent Meeting and WeChat installed on my computer as I am an only teacher teaching Chinese High School Students. Could it be that one of these apps is messing with Firefox? Can anyone offer any suggestions to remedy this situation?

Thanks.

Attached screenshots

All Replies (2)

more options

How did you get to that form? If you followed a promotional link, it's possible the link contains language or region codes. You might try navigating to the form in a different way to see whether that makes any difference, maybe testing in a private window to avoid influence of cached files or previously set cookies.

Helpful?

more options

https://support.mozilla.org/bm/questions/757155 https://support.mozilla.org/en-US/questions/1043146 The problem seems to be with google. Change the google settings by reading the above link(first one).

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.