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Not allowing log-in

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

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I have been having problems with my sign-in on a particular web site lately. I have been in contact with them and finally found the problem. Firefox will not allow me to fully log in to my XXXXXX account. It will only allow me to get to the "Security Challenge" page then stops. I assume that it is because of some pop-up problem. Can someone please help?

All Replies (2)

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I think I had a similar experience a while back. But i dont recall how I fixed it.

In any case, here is some info on FF's Pop Up feature

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.