Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Frozen Window

  • 2 replies
  • 1 has this problem
  • 28 views
  • Last reply by cor-el

more options

Can't discern if a Firefox or Windows problem. My screen is stuck between two black walls and I can't figure out how to get out. It doesn't allow me to expand the screen or change browsers from the home screen. I sure hope you can help!!! Thanks!!!

All Replies (2)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Hi

This question is tagged as "mobile".

Is this about Firefox on a mobile device or about Firefox on a desktop device ?