Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Someone opens many tabs undesired

  • 9 replies
  • 1 has this problem
  • Last reply by Seburo

more options

On my smartphone I notice that every day some 20 new tabs are opened with new pages without my initiative. Even when I don't use Firefox suddenly Firefox starts up with new pages in new tabs. Most of the time I have never earlier visited these pages. Each day I delete all these tabs again. I have already emptied the cash, deleted the app and reinstalled it, but nothing helps. I also installed the Avast antivirus app and scanned my device, but nothing helps. It is very irritating. I have a Motorola Moto e5 with Android 8.0.0. Does anyone has an idea how to get rid of this?

All Replies (9)

more options

Hi

Are these tabs synnced from another copy of Firefox?

Helpful?

more options

No, this is a stand alone copy of Firefox on my Android phone. I'm an enthusiastic user of Firefox, also on my Linux desktop PC, but there is no relationship between both copies. The problem is only on the phone.

Helpful?

more options

Have you installed any other apps on your Android device?

Helpful?

more options

Yes. But now I know that it is not a Firefox problem. I deleted Firefox and activated Google Chrome as browser. Then the problem continued on Chrome. Then I deleted Chrome and installed Opera as browser. An now the problem continues on Opera. I don't know what to do.

Helpful?

more options

Hi

I might still be able to help. What other apps have you installed on your Android device?

Helpful?

more options

Thank you Seburo. As you know there are already many standard apps on an Android device. And in addition I added some over time. I don't know what you are looking for, but there are too many apps to mention them all individually here. I can mention some categories, such as weather apps, banking apps, TV provider apps, mailing apps, an anti-covid app, restaurant apps, superstore apps, navigation apps, DigiD app, Google Authenticator app, central heating app, VPN app, mobile security app, solar panel monitor app, backup apps, newspaper apps, broker apps, mobile provider app, public transport apps, and Opera, and many more. Hope you have some lead now.

Helpful?

more options

Okay, thanks.

What I think is happening is that another app on your device is opening those tabs - I have seen it happen before myself. Chances are it is an app from a lesser known app developer.

Helpful?

more options

Thank you Seburo. I'm going to delete a number of apps and hope that I delete the bad app in this way. Thanks for your kindness.

Helpful?

more options

No problem, glad I could help.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.