Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mail tab indicates unread/ new messages but all are read

  • No replies
  • 1 has this problem
  • 5 views
more options

Yahoo! for email. Tab indicates that there are unread/ new messages but all have been read. I use Firefox in private mode. Closed the browser (private mode is supposed to delete all cookies & cache), restarted my laptop, when back to mail, it shows more unread messages. Am I missing something? Being a little OCD, this is upsetting me. Any suggestions? Help?

Yahoo! for email. Tab indicates that there are unread/ new messages but all have been read. I use Firefox in private mode. Closed the browser (private mode is supposed to delete all cookies & cache), restarted my laptop, when back to mail, it shows more unread messages. Am I missing something? Being a little OCD, this is upsetting me. Any suggestions? Help?