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Web site not working properly on Firefox browser.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TyDraniu

jenniferhere033
jenniferhere033
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Hi, I'm the OWNER of [[TheAquaPicks|https://theaquapicks.com/ ]] whenever I go through some of the articles the Firefox browser crashes. This only happens with my site only in Firefox. I changed the browser to check for the problem but it's not happing in any other browser. Can anyone please tell me the solution? Thanks!

Hi, I'm the OWNER of [[TheAquaPicks|https://theaquapicks.com/ ]] whenever I go through some of the articles the Firefox browser crashes. This only happens with my site only in Firefox. I changed the browser to check for the problem but it's not happing in any other browser. Can anyone please tell me the solution? Thanks!

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Can you provide some recent crash IDs referring to your site? Thanks.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.