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(Solved) System Freezes After a Few Minutes

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  • Last reply by jzapata1

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Currently trying out Mozilla VPN on Trisquel Etiona (based on Ubuntu Bionic Beaver). It's not the most popular Linux distro but I was able to figure out the VPN's dependencies and get it to work on my system. The problem is that it only works for about 2-3 minutes before my other applications start to freeze and I need to do a hard reboot. Even if I pkill the VPN, it's still shown as running in the terminal. The system permanently hangs if I try to do a normal shutdown. It's very strange and consistently happens within 2-3 minutes of activating the VPN. Nothing pops up in the log so there's not much to share. The bug happens whether I install it from the PPA or if I compile it from Github.

I can think of a number of possible causes (maybe Qt isn't working properly, maybe I have a very specific network issue, conflicting dependencies, bad Wi-Fi, etc), but I was wondering if anyone else had a similar issue. I'm not terribly tech-literate but I followed the Github Readme to the letter. Can't fault Mozilla for this since they technically don't support my OS. I'd just really like to get it to work somehow but I couldn't find anyone else who had this issue.

Still love what Mozilla is trying to do and thanks to the devs/community for putting in the work, whether or not I'm able to enjoy it too.

EDIT

I've been experimenting some more and it seems that my kernel just needed an update, otherwise Wireguard gets fussy. It explains why nearly no one else has had this issue. If you're working on an older Linux kernel and something like this happens, it might be worth looking into a kernel update. Works really well now.

Currently trying out Mozilla VPN on Trisquel Etiona (based on Ubuntu Bionic Beaver). It's not the most popular Linux distro but I was able to figure out the VPN's dependencies and get it to work on my system. The problem is that it only works for about 2-3 minutes before my other applications start to freeze and I need to do a hard reboot. Even if I pkill the VPN, it's still shown as running in the terminal. The system permanently hangs if I try to do a normal shutdown. It's very strange and consistently happens within 2-3 minutes of activating the VPN. Nothing pops up in the log so there's not much to share. The bug happens whether I install it from the PPA or if I compile it from Github. I can think of a number of possible causes (maybe Qt isn't working properly, maybe I have a very specific network issue, conflicting dependencies, bad Wi-Fi, etc), but I was wondering if anyone else had a similar issue. I'm not terribly tech-literate but I followed the Github Readme to the letter. Can't fault Mozilla for this since they technically don't support my OS. I'd just really like to get it to work somehow but I couldn't find anyone else who had this issue. Still love what Mozilla is trying to do and thanks to the devs/community for putting in the work, whether or not I'm able to enjoy it too. '''EDIT''' I've been experimenting some more and it seems that my kernel just needed an update, otherwise Wireguard gets fussy. It explains why nearly no one else has had this issue. If you're working on an older Linux kernel and something like this happens, it might be worth looking into a kernel update. Works really well now.

Modified by Acidy

Chosen solution

Hello,

Thank you for letting us know you got the VPN working and we appreciate you sharing this workaround. It will certainly come in helpful if we run into any other user reporting any issue similar to yours.

Let us know if we can help with anything else.

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Chosen Solution

Hello,

Thank you for letting us know you got the VPN working and we appreciate you sharing this workaround. It will certainly come in helpful if we run into any other user reporting any issue similar to yours.

Let us know if we can help with anything else.