i lost my bookmark and history
Please, i lost all ky bookmark and my history. Last time when i change my phone i just login andnit was work fine all my bookmark and history is there. And now i change my phone again. I login in and then it all disappear. Can someone help me ? I already sync it with the same account but the bookmark and history isn't there. It's very important to me due my job :'(
All Replies (1)
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.