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Error code

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by brett25

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Each time I try and forward an e mail to my wife which I have done thousands of times previously I have started getting the following message.

An error occurred while sending mail. The mail server responded: 4.7.1 Try again later. Please check the message and try again.

Help

Thanks Brett

All Replies (2)

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Hi This might be the cause of your problem. Some mail systems watch for high numbers of emails sent at once and block them on the assumption that the sender is spamming. So they set a quota of how many emails can be sent in a given timespan. Sending a lot of emails along to your wife at once may trigger that quota - hence the reference to "try later". If you search the internet for the exact error number and message you are seeing you will find more information about this. Bottom line, if your email provider is using this kind of spam protection, their server decides when you have sent more than they allow, and Thunderbird can't do anything about that. You could search online or contact your provider to find out what the limit is, and how long to wait before trying again. Good luck, Agnes

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Hi AgnesRM, Thanks for your reply, however I am not sending a batch of e mails it may be just one e mail in a day and then a couple of days before I send another, untill about 2 weeks ago there was never a problem, I have just tried to forward another one to her and getting the same message, I have tried 3 different e mail address that she uses and get the same message every time, Just tried to forward an e mail to one of my alternate address and I get the same message so it seems the problem is with me forwarding e mails.

Thanks for replying I will as you suggest try google

Thanks again

Brett

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