Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lockwise update, missing passwords, saving of passwords after update is not working.

  • No replies
  • 2 have this problem
  • 11 views
toni.boekenbrink
toni.boekenbrink
more options

Hi,

i did "clean" update my firefox. Now my passwords are all missing. On top of that firefox is not saving any new passwords. Firefox is saying I am not loged in??? But I am... Tried to downgrade my firefox to restore all my old passwords (That I never saved, shame on me) but I can only find the key4.db data in the profile folder. Is downgrading possible?

Who can help me to restore my passwords and to get my lockwise back to working again?

Hi, i did "clean" update my firefox. Now my passwords are all missing. On top of that firefox is not saving any new passwords. Firefox is saying I am not loged in??? But I am... Tried to downgrade my firefox to restore all my old passwords (That I never saved, shame on me) but I can only find the ''key4.db'' data in the profile folder. Is downgrading possible? Who can help me to restore my passwords and to get my lockwise back to working again?