Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks link has been removed from my toolbar but still appears

brettjamesathome
brettjamesathome
more options

Bookmarks keep on getting broken. It first happened after I did a Firefox update. I recreated bookmarks again and then next day they were blocked again. Not all bookmarks only the ones with the world icon. I have attached example of what the broken bookmarks look like and that nothing is displaying in Bookmark properties. What could be the problem? Help please.

Bookmarks keep on getting broken. It first happened after I did a Firefox update. I recreated bookmarks again and then next day they were blocked again. Not all bookmarks only the ones with the world icon. I have attached example of what the broken bookmarks look like and that nothing is displaying in Bookmark properties. What could be the problem? Help please.
Attached screenshots

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hmm, no Properties? That's troubling. Could you let us know what you get when you run the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with: 

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.