Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla vpn not working

  • 1 reply
  • 1 has this problem
  • Last reply by gaguilera

more options

How do I get the Mozilla VPN to work?

All Replies (1)

more options


Thank you for reaching out,

You can download the VPN from You’ll be prompted to sign up/in to your Firefox Account. Once you download the client, the installer should guide you through the rest. After you've installed it, open the client (by searching your device for Mozilla VPN), flip the switch to On, and you're good to go! It'll cover any internet activity on the device while it is turned on, including your browser activity.

Let me know if you run into any issues along the way.