This is a unique problem that so far can be solved using Chrome. In Edward Jones account and selecting a check to view (this is an image not a copy) and print once the check is shown you hit print (this produces a copy of the check) and the check blows up bigger than the screen and in Firefox no matter what scale you choose in the printer preferences the right third of the check is not shown. I even tried tagging input at 11X17 and output letter. But in Chrome when hitting the print button the check blows up but Chrome has more options and then I can scale it to 60% and then the whole check shrinks and is visible, printing then produces the whole check. I do not see in Firefox a way to scale the copy of the image after the image is converted to a copy from a financial institution. If you know of a way please send the steps to do it.
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Just to clarify, neither using "fit to page" nor using "Scale: 60%" help in Firefox?
Which setting is it that works in Chrome? The "Scale" setting?
Also, we have two printing user interfaces right now. While we're transitioning to a new interface, some users get the old one, some the new. Are you getting this interface: