Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No search engines available and can't add ones even on sites with OpenSearch

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by Standard8

more options

My dad did somethink with Avast antivirus(at least he said so) and after that we have no search engine available. If you try to type something in a serch bar you can only open direct links. Default search engine button in the settings does not respond and even following instructions on the site I can't add new search engines. Tried Google, YouTube and DuckDuckGo but to no avail. There is just no option to add new search engine.

P.S. Don't know how to reach russian-speaking support, so screenshots are in russian with some explanations on top.
My dad did somethink with Avast antivirus(at least he said so) and after that we have no search engine available. If you try to type something in a serch bar you can only open direct links. Default search engine button in the settings does not respond and even following instructions on the site I can't add new search engines. Tried Google, YouTube and DuckDuckGo but to no avail. There is just no option to add new search engine. P.S. Don't know how to reach russian-speaking support, so screenshots are in russian with some explanations on top.
Attached screenshots

Modified by karassukira

All Replies (1)

more options

Hi, please can you get some data out of Firefox for us?

  • Start up Firefox
  • Click the menu button Fx57Menu, select Web Developer (Веб-разработка) and then Browser Console (Консоль браузера).
  • Either attach a screenshot or copy/paste the output here. Any errors would especially be useful.

Note: I hope those are the right translations for the menu options.