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Firefox crashes very often

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  • 1 has this problem
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  • Last reply by cor-el

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Firefox crashes very often while it doesn't in safe mode. Version updated, RAM is checked OK. How could I do to remove troubles? bp-95e19233-fbfb-4123-9def-e42980210205 2021/02/05 19:16 表示 bp-e655c9cc-b9ac-488b-b493-593890210205 2021/02/05 13:24 表示 bp-8602b191-3461-4962-97de-473120210205 2021/02/05 13:24 表示 bp-3237fad5-5089-49b2-9970-590a10210205 2021/02/05 13:24 表示 bp-312f8577-9c3e-4719-8cfc-805bd0210205 2021/02/05 13:24 表示 bp-da88c161-04a9-4f44-b40d-f5ea50210205 2021/02/05 13:24 表示 bp-ce5a6e0f-5f93-474b-8bd5-61f770210205 2021/02/05 13:24 表示 bp-b15c6a6a-5ef8-442b-8c4d-956f50210205 2021/02/05 13:24 表示 bp-2ae0e6e7-a671-4276-91bc-74b9e0210205 2021/02/05 13:24 表示 bp-20035409-f9e0-46df-96ae-fa4960210205 2021/02/05 13:24 表示 bp-1c98700f-c718-4f5f-9fb4-6f57e0210205 2021/02/05 13:24 表示 bp-146b8a80-b84a-48ca-a1c5-f51b30210205 2021/02/05 13:24 表示 bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28

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bp-95e19233-fbfb-4123-9def-e42980210205 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate elements while tenuring.

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 85.0.1, first offered to Release channel users on February 5, 2021


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}

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You do not seem to have much memory installed and being on 32 bit Windows 10 doesn't help as well.

  • memoryMB : 3477
  • virtualMaxMB : 2048

Make sure to close as much other applications when you run Firefox and maybe also try to disable hardware acceleration in Firefox.