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Bookmarks

  • 7 replies
  • 1 has this problem
  • 28 views
  • Last reply by cor-el

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For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following things: 1. Start FF in safe mode. 2. changed OS from Windows 7 to Windows 10. 3. Made sure my OS and browser were up to date. 4. Tried different Antivirus programs.

Can anyone help me with this?

Thank you so much!

Modified by sean.ayers

All Replies (7)

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Let's start with; If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

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Thank you so much for answering my question. I will try your solution, and report back in a week.

Again, thank you.

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thank you for attempting to help. However, after following your suggestion, the issue still persists.

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Does nothing happen also if you right-click and select "Open in a New Tab"?

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When I select the bookmark, nothing happens.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Can't you open the URL directly via the location/address bar as well ?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

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