Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BUG: Failure on a page with v85.0

  • 4 replies
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

more options

Using Mac 10.12.6 and FF 85.0: USBANK logon fails. Works with my old Safari. Worked with V84.0.2

[Since I can't seem to bring up a list of active topics like I used to, I have to report this bug this way instead of the bug thread which mozilla is not letting me see!

Using Mac 10.12.6 and FF 85.0: USBANK logon fails. Works with my old Safari. Worked with V84.0.2 [Since I can't seem to bring up a list of active topics like I used to, I have to report this bug this way instead of the bug thread which mozilla is not letting me see!

Chosen solution

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you need to file a bug report or feature request for Firefox and other Mozilla products, see File a bug report or feature request for Mozilla products for details.

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you need to file a bug report or feature request for Firefox and other Mozilla products, see File a bug report or feature request for Mozilla products for details.

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

"Please explain the problem in detail. What happens? What is/are the exact error message(s) ?"

Your username and/or password are incorrect. Please try again.

That it worked in V84 and works in Safari and not in FF85 should be enough. I see no reason to empty cache or start in safe mode. That this is the reply discourages me from reporting bugs in the future.

more options

So you just want to complain about the problem, and not work on fixing it? Fine by me. Good day.